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“They suspended my membership and sent me a demand for the full amount for the next six months.” So, Bianca deleted her profile and mailed them back, asking what they were trying to charge for.She wanted a copy of the agreement they claimed she had entered into, and was sent a paragraph claiming she had bought the “minimum period” membership (no time limit detailed) with an “automatic renewal for R”.I tried to cancel the automatic renewal immediately, but couldn’t because it involved cancelling my profile, which of course I wanted to use I tried the site for a while but found it to be full of fake profiles and people trying to lure me off the site. “Then, towards the end of May, I received a mail from them saying my membership had expired and automatically been renewed because I had failed to notify them at least 24 hours in advance that I wanted to cancel.They had tried to take R1 014 from my account, but had been blocked.
” offers a “partnership service” for South African singles “looking for long-term commitment”.
It was a mission of note, nothing was clear and while I thought I had signed up for a year (R815), apparently it was only six months.
This came with loads of disclaimers that membership is automatically renewed at the end of your term.
They promise “smart profiling” to deliver compatible partnership suggestions, in line with your personal search preferences – and the manual verification of all new profiles to ensure a “smooth, safe environment in which to meet other like-minded singles”.
They use “matching algorithms” to try to help clients find someone, i.e.